Shipping policy

If you believe a payment was lost, duplicated, or processed incorrectly, please contact us immediately at Lostpayments1o1@gmail.com with the following details:

• Full name used at checkout
• Order number (if available)
• Payment method
• Date and amount of the payment

All payments are securely processed through third-party payment providers. [Your Brand Name] is not responsible for payment issues caused by banks, payment processors, or technical errors outside our control.

If a payment was successfully completed but no order confirmation was received, please allow 24–48 hours before contacting us, as processing delays may occur.

Once a payment issue is verified, we will take appropriate action, which may include order confirmation, store credit, or a refund when applicable. Refunds are issued to the original payment method and may take 5–10 business days to appear, depending on your bank or payment provider. 

shipping is usually between 3-5 days